Not resolved
1 comment

Waited for almost 2 hours and then was told the items could not be found. That is so totally in professional. In the event there is a major sale etc, at least the staff should not be absent.

I felt that there was 1 single person to service the entire viewing area. How would one of you in management be on the line waiting.

You may not understand that not all customers you look or buy from the LC has the opportunity or feel comfortable purchasing on line.

Just be considerate for the customers who wish to purchase with a live person .

Again this is not professional. Imagine all the elderly customers refuse to purchase may not affect you . Unbelievable!!!

Review about: Liquidation Channel Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
StephanieL
#1520402

We do apologize that you experienced a long hold time during the start of our summer clearance event. We do have an automated ordering line to place orders so that customers do not have to wait for a live agent, and we'll be more than happy to provide you with a walkthrough for the automated ordering. We would love to hear more of your feedback, please contact us at 1-877-899-0078

You May Also Like