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Are you still on TV? We have dish and can't find you. My mother loved watching and buying on the TV. It is too difficult for her to use the internet and she doesn't trust it to buy online. I just had what I thought would be a quick question yet before I could call you...
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StephanieL
StephanieL

Thank you for your feedback. Our Customer Service department can be reached directly at 1-877-899-0078. As of August 1st we have returned to Dish Network on channel 274.

#1321272
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I received my fountain and it doesn’t work. Makes noise but no water travels thru. Now I am pissed! Now I have to send that back.
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Jennifer_2018
Jennifer_2018

We're so sorry that your product was defective. We offer a 30 day Money Back Guarantee against damage or defect beginning on the day you receive your item. Please use the post...

2.9
#1316865
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Order placed on July 17 for a cane. Tracking always shows USPS is awaiting item and here on 7/27 has still not updated. If it sits at DHL for over a week before going to the USPS then ShopLC needs a DHL alternative.
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StephanieL
StephanieL

Provided shipping times are estimates only, and may be impacted by time of year, volume of orders, natural disasters, severe weather, or other unexpected service delays. Busin...

#1314655
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5/17/18 spoke to both Joe and Liz/Reps out of California re 2 rings I had purchased, wore 4 times and stones fell out of rings. One ring was an Australian Boulder Opal (paid $59.99) the other was a 3 ring Lusaha Amethyst ($19.99) both sale items. Both reps told me that...
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StephanieL
StephanieL

Thank you for your review. We do apologize, we do have a 30 day warranty, and are happy to go past this date in the interest of customer relations, however unfortunately 4 yea...

2.4
I liked
  • Diversity and quality of product
I didn't like
  • Customer service
#1311533
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Liquidation Channel - Just more annoying to have to mail it back before I can have
Simply fell off my wrist while I was wearing it
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StephanieL
StephanieL

We apologize that your item broke while you were wearing it. We do include pre-paid return labels that can be used to return defective/damaged merchandise for replacement/refu...

#1310039
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Waited for almost 2 hours and then was told the items could not be found. That is so totally in professional. In the event there is a major sale etc, at least the staff should not be absent. I felt that there was 1 single person to service the entire viewing area. How...
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StephanieL
StephanieL

We do apologize that you experienced a long hold time during the start of our summer clearance event. We do have an automated ordering line to place orders so that customers d...

#1304054
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I have been a customer of shoplc for 4 years now. I have never had a problem with customer service nor any of the products sold on shoplc. I love everything i have bought from them the prices are great for real gems. This past Christmas my children went to a jcp and...
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StephanieL
StephanieL

Thank you for your wonderful feedback! We're glad that we have delivered so much joy to you. Thank you for being a part of our Shop LC family!

#1279776
Reply to reviews
they went on for a hour and talked about a bracelet they magnified it so the stones looked bigger I got it home it was gems but they were chips dan dennis is such a {{Redacted}} and he is awful cheap jewelry they sell fisher filled and dont explain it! They show the...
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StephanieL
StephanieL

We do apologize that you were not satisfied with your purchase from our company. Items do appear larger on TV to show details. We have a 30 day money back guarantee so you are...

#1249147
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The LC is a wonderful place to shop. I miss it on my TV channel. Hope I comes back on here in Georgia. I have been purchasing for a few year now with maybe one complaint that was made right. The quality for the price you pay is wonderful. I didn't expect a two hundred...
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Jennifer_2018
Jennifer_2018

Thank you so much for your positive review and we're so sorry that we're no longer broadcasting in your area. However, we do offer alternative options to view our broadcast. Y...

#1246570
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John was great but nikki trysto hard with ny accent it makes ny people not want to watch when she is on
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StephanieL
StephanieL

Thank you for your feedback. Our hosts like to entertain our customers while selling our products and we understand that not everyone will like every host. If you would like t...

4.4
#1238483
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