Just yesterday I received a morganite quartz ring that I got from the rising auction.It was clearly tarnished from being worn.
I had to polish it. Did not even have the yellow barcode tag with it or attached to it, and came in a small cheap plastic Ziploc baggie. I'm Afraid if I will return it they won't except because the tag is missing LOL I spoke to customer service and it sounded like I would just be taking my chances if I sent it back. Luckily he was an extremely nice guy.
Not all of them are. Definitely seems like there's something funny going on with the online auctions. Several items I won did not look like the pictures and I had to return. Then they had the nerve not to agree with me and made me pay for return shipping.
They are clearly using items that have been returned for the online auctions. I have also received 4 items in three months, that are broken that were from the online auction. The round plastic pieces that are on earring backs we're not even attached to several pairs of earrings. When I called and asked a supervisor why I was not reimbursed for my shipping charge, she said they were not defective.
I said the plastic round pieces weren't even attached to the earring backs. She was rude and took an attitude with me. Many times they say they are giving you a refund and refunding your shipping and then I find out on my credit card that they did not. Definitely watch your credit card!
It is so frustrating and time-consuming. I am finding another jewelry supplier for my business. Here's the fun part. They actually promoted selling their jewelry online during one show saying these prices were so cheap that someone could buy them and then resell them online.
Big mistake! Shop LC is now on eBay and heavily competing against their own customers who were only trying to make a few bucks.
I can see where there are intentionally underpricing identical items I sell for a dollar less than my prices.Now I'm stuck with all this jewelry.
Review about: Earrings.
Reason of review: Return, Exchange or Cancellation Policy.