I have purchased several items from the "Rising Auction" site, only to find that about half of the items had cracked or chipped stones. There is a note stating that items purchased on the auction site can not be returned or exchanged.
It has become apparent that the items on the auction site are either returned merchandise that is damaged, or just plain bad merchandise. I am more than a little annoyed, it does not matter HOW much I pay for something, if it is supposed to be quality merchandise, then that is what I expect.
Chipped and cracked stones are certainly NOT what a customer should receive. Not doing business with this company again.
Reason of review: Bad quality.
Monetary Loss: $150.
Preferred solution: Let the company propose a solution.